Frequently Asked Questions
Got questions? Our FAQ section is loaded with answers to common questions. Learn more about how we can serve you best.
Answer: One Community Services offers a wide range of NDIS support services, including Supported Independent Living, Personal Support, Skills Development, Community Participation, Short Term Accommodation, Travel Support, and Coordination Services. Each service is tailored to meet the unique needs of our clients, ensuring a personalized approach to care and support.
Answer: To become a participant in our programs, you need to be eligible for the NDIS. Once you have an NDIS plan, you can contact us directly, and our team will guide you through the process of accessing our services. We’ll work with you to understand your needs and goals, ensuring our services align with your NDIS plan.
Answer: Absolutely! We believe in matching our clients with support workers who best fit their personality and requirements. Our aim is to ensure a comfortable and beneficial relationship between you and your support worker, and your input is crucial in this process.
Answer: We pride ourselves on offering flexible scheduling to accommodate the unique lifestyles and needs of our clients. Our goal is to provide support at times that are most convenient and beneficial for you.
Answer: What sets One Community Services apart is our dedication to individualized care. We don’t just provide services; we build relationships and tailor our support to align with each client’s personal goals and aspirations. Our team is also highly skilled and committed to ongoing professional development.
Answer: Quality assurance is integral to our service delivery. We regularly review and update our practices to meet high standards and comply with NDIS guidelines. Client feedback is crucial in this process, as it helps us continually improve and adapt our services.
Answer: Yes, we can assist with NDIS plan management. Our team can help you understand your plan, ensure you’re making the most of your funding, and guide you in managing your supports effectively.
Answer: We offer support and resources for families and caregivers, recognizing their vital role in the care network. This includes respite services, educational resources, and providing assistance in navigating the complexities of care and support.